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Privacy Policy

Effective date: 29 March 2026

Last updated: 29 March 2026

This Privacy Policy explains how CHECKLONDON.COM (“CheckLondon”, “we”, “us”, “our”) collects, uses, stores, and protects personal information. This policy applies to visitors, registered users, businesses, and anyone interacting with our website and related services.

CheckLondon is a London-focused marketplace and local discovery platform that provides listings for property, vehicles, equipment rentals, business directories, classifieds, and editorial guides.

By using CheckLondon, you agree to the practices described in this Privacy Policy.

Who we are

CheckLondon operates a London-focused digital marketplace and local discovery platform designed to help users find housing, services, businesses, and opportunities across London.

Data controller

CheckLondon is operated by an entity based in the European Union.

Personal data is processed in accordance with EU GDPR and applicable local data protection laws.

For privacy-related enquiries, please contact us via:

Information we collect

Depending on how you use CheckLondon, we may collect and process the following categories of information:

Account information

When you register or use an account:

  • Email address
  • Username or display name
  • Password (securely hashed, never stored in plain text)
  • Account preferences
  • Verification information (where applicable)

Listing and content information

When you create listings or interact with the platform:

  • Listing descriptions
  • Images and uploaded content
  • Business details
  • Contact preferences
  • Messages sent through the platform
  • Reports and moderation submissions

Technical and usage information

We automatically collect certain technical information:

  • IP address
  • Browser type and version
  • Device information
  • Approximate location derived from IP (city/region level only)
  • Log files and security events
  • Pages visited and usage patterns

This information helps us maintain security, prevent abuse, and improve performance.

Cookies and similar technologies

CheckLondon uses cookies and similar technologies to:

  • Maintain sessions
  • Improve user experience
  • Provide analytics (where consent is given)
  • Remember preferences
  • Support security features

Please refer to our Cookie Policy for detailed information.

How we use information

We use personal information for the following purposes:

Platform operation

  • Creating and managing accounts
  • Displaying listings
  • Processing user-generated content
  • Enabling communication between users
  • Providing customer support

Security and moderation

  • Preventing fraud and abuse
  • Moderating listings and content
  • Detecting suspicious activity
  • Protecting platform integrity

Communication

  • Account notifications
  • Verification emails
  • Password reset emails
  • Security notifications
  • Important service updates

Legal compliance

  • Meeting legal obligations
  • Responding to lawful requests
  • Handling disputes and investigations

Optional analytics and improvements

Where consent is provided:

  • Usage analytics
  • Performance improvements
  • Feature development

You may withdraw optional consent at any time via cookie settings.

Legal framework

CheckLondon processes personal data in accordance with applicable data protection laws, including:

  • The General Data Protection Regulation (EU) 2016/679 (“EU GDPR”)
  • The UK General Data Protection Regulation (“UK GDPR”)
  • Applicable national data protection laws where relevant

Depending on your location, your data may be processed under EU GDPR, UK GDPR, or both.

Legal basis for processing

Where applicable under UK GDPR and relevant data protection laws, we process personal data based on:

  • Legitimate interests (platform security and operation)
  • Contractual necessity (providing services)
  • Legal obligations
  • Consent (for optional analytics and marketing)

User-generated content disclaimer

CheckLondon is a user-driven marketplace. Users and businesses are responsible for the content they submit.

By posting listings, users confirm that:

  • Information provided is accurate and lawful
  • They have the right to publish the content
  • They accept responsibility for listings, descriptions, and images

CheckLondon:

  • Does not guarantee the accuracy of user-submitted content
  • Does not verify all listings
  • Does not endorse users, businesses, or listings
  • Is not responsible for agreements between users

Users should always carry out their own checks before:

  • Making payments
  • Booking services
  • Entering agreements
  • Sharing personal information

CheckLondon is not liable for:

  • Transactions between users
  • Misleading listings
  • Business disputes
  • Service quality
  • User-to-user agreements

Verification disclaimer

Where listings or businesses display Verified London, this indicates a platform-level review based on available information.

Verification:

  • Is not a government endorsement
  • Is not a legal certification
  • Does not guarantee services or outcomes

Users remain responsible for their own decisions.

Data retention

We retain personal information only as long as necessary:

  • While accounts remain active
  • To comply with legal obligations
  • For security and fraud prevention
  • To resolve disputes

Users may request deletion subject to legal and operational requirements.

Sharing and third parties

We may use trusted service providers (“processors”) including:

  • Hosting providers
  • Email delivery services
  • Security providers
  • Analytics providers (where consent is given)

These providers operate under contractual safeguards and data protection requirements.

We do not sell personal data.

We may share information where required:

  • By law
  • To protect platform security
  • To prevent fraud or abuse

International transfers

Some service providers may operate outside the UK. Where this occurs, appropriate safeguards are applied in accordance with applicable data protection laws.

Your rights

Where applicable, you may have rights under UK GDPR including:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent

You may also lodge a complaint with a supervisory authority.

To exercise your rights, contact: contact@checklondon.com

Security

We implement reasonable technical and organizational measures including:

  • Secure password hashing
  • HTTPS encryption
  • Access controls
  • Logging and monitoring
  • Abuse detection

However, no system is completely secure.

Children’s privacy

CheckLondon is not intended for users under 18. We do not knowingly collect personal data from children.

Account deletion

Users may request account deletion. Certain information may be retained where required:

  • Legal obligations
  • Fraud prevention
  • Security investigations

Changes to this policy

We may update this Privacy Policy:

  • When services change
  • When laws change
  • When practices change

The updated version will be posted on this page.

Contact

For privacy-related enquiries: